What should I do if I experience connection timeouts or speed degradation?

1. Scenario / User Need #

Troubleshooting and resolving sudden connection drops, slow bandwidth throughput, or failure to establish initial handshakes.

2. Technical Mechanism #

• Network Throttling / Interference: Local ISP firewall rules or network congestion can block specific transport ports or alter packet structures, causing handshake timeouts.
• Routing Path Optimization: Changing protocol obfuscation modes forces the eBPF engine to establish new Anycast routes, bypassing degraded ISP gateway hops.

3. Recommended Action #

• Protocol Switching: Switch from Standard WireGuard to obfuscated modes (e.g., VLESS REALITY) within client app settings.
• TUN Adapter Reset: Toggle the TUN interface OFF and ON, or restart the client app to clear local socket tables.
• Token Verification: Ensure your token balance is active and has not exceeded its data or session quota in the Web Dashboard.