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  • What should I do if I experience connection timeouts or speed degradation?
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  • What is the difference between Premium and Gigify plans?
  • Can I use my account across multiple devices simultaneously?
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Can I use my account across multiple devices simultaneously?

< 1 min read

1. Scenario / User Need #

Connecting multiple hardware devices (smartphones, laptops, routers) under a single BEX user account without connection conflicts or security breaches.

2. Technical Mechanism #

  • Premium Subscription Model: Enforces concurrent active session limits (e.g., 3, 5, or 10 active devices simultaneously) at the gateway handshake layer.
  • Gigify Volume Model: Allows unlimited concurrent devices to consume from a single shared non-expiring bandwidth quota.
  • Token Isolation: Each device operates via a unique access token generated from the primary wallet balance, ensuring isolated socket management.

3. Recommended Action #

  • Generate a distinct access token for each physical device in your Web Dashboard.
  • Use Premium for fixed multi-device limits or Gigify to share a bulk data pool across an unlimited number of devices.
  • Revoke individual device tokens independently if a specific device is lost or compromised.
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Updated on October 4, 2026
What is the difference between Premium and Gigify plans?How do I create and secure my BEX account?

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Table of Contents
  • 1. Scenario / User Need
  • 2. Technical Mechanism
  • 3. Recommended Action
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